Legal information

Terms of Service

Last updated: August 11, 2026

Important — controlling version. These Terms are provided in English, Spanish, and French for accessibility. If there is any conflict or inconsistency, the English version prevails.

1. Service and acceptance

Ruralia, operated by Minibota Labs LLC, is a conversational service that helps users organize rural activity through Telegram. By using Ruralia, you accept these Terms and the Privacy Policy. If you use Ruralia on behalf of an organization, you confirm that you have authority to accept these Terms for it.

2. Your account and records

You are responsible for the information you submit and for safeguarding access to your Telegram account. You retain your records. Ruralia processes them to provide the service, subject to these Terms and the Privacy Policy. Do not submit unlawful, infringing, fraudulent, highly sensitive, banking, or password information.

3. Records, AI, and decisions

Ruralia may use automated systems and AI to interpret messages, images, or voice notes and prepare proposed records. Outputs can be incomplete or wrong. You must review and confirm records before relying on them. Ruralia is not agronomic, legal, financial, medical, or safety advice and must not be the sole basis for material decisions.

4. Availability and changes

We may modify, suspend, or discontinue features to improve reliability, security, or compliance. We aim to provide a dependable service but do not guarantee uninterrupted availability, preservation of every message, or compatibility with every device or provider.

5. Plans and payments

Producer access may be free. Premium features, Ruralia Networks, professional services, and other paid offerings are subject to the price, scope, and payment terms presented at purchase or in a separate agreement. Paddle may act as Merchant of Record for applicable purchases. Taxes, refunds, renewal, and cancellation are governed by the applicable checkout terms and law.

6. Ruralia Networks

Joining a Network is voluntary. A Network may receive only the information, responses, or aggregate signals that you authorize for its stated purpose. Sponsoring Premium does not give an organization general access to your private conversations or records. You may leave a Network; you retain your account and records, subject to legitimate operational and legal retention needs.

7. Acceptable use

You must not misuse the service, interfere with its operation, attempt unauthorized access, impersonate others, send malware or abusive content, scrape data, or use Ruralia in violation of law or third-party rights. We may limit or suspend access where reasonably necessary to protect users, the service, or compliance obligations.

8. Intellectual property

Ruralia, its software, brand, and materials are owned by Minibota Labs LLC or its licensors. These Terms grant you a limited, non-transferable right to use the service for its intended purpose. You may not copy, reverse engineer, resell, or create derivative services except where applicable law permits it.

9. Disclaimers and liability

To the maximum extent permitted by law, Ruralia is provided “as is” and “as available.” We disclaim implied warranties including fitness for a particular purpose and non-infringement. We are not liable for indirect, incidental, special, consequential, or lost-profit damages. Nothing excludes liability that cannot legally be excluded.

10. Termination

You may stop using Ruralia at any time. You may request account deletion at hello@ruralia.io. We may terminate or suspend access for breach, security, legal, or operational reasons. Sections that should survive termination, including ownership, disclaimers, liability limits, and governing provisions, survive.

11. Governing law and contact

These Terms are governed by the law applicable to Minibota Labs LLC, except where mandatory consumer law requires otherwise. For questions, notices, or accessibility requests, contact hello@ruralia.io.